Let’s talk about Lufthansa self-transfer flight compensation regulations.
Traveling can feel overwhelming, especially when you need to switch flights on a self-transfer journey. But what if you miss your next flight? Are you eligible for compensation for missed connection?
And what is a self-transfer flight? In this guide, we answer your questions to ensure you know your rights and how to claim what you’re entitled to.
Understanding Self-Transfer Flights
What is a Self-Transfer Flight?
A self-transfer flight is when you book two or more flights separately instead of purchasing a single connecting flight.
As the name indicates, this means you are in charge of the transfer. You must ensure you make it in time for your connection, pick up and re-check your baggage, etc.
Unlike regular, airline-protected connecting flights, no airline is liable for making sure you catch your next flight.
And you won’t receive Lufthansa self-transfer flight compensation.
Why Choose Self-Transfer?
Picture this – you can select from any flight.
You take one flight from London to Paris, and then a separate flight from Paris to another destination. There are MANY choices when you don’t stick to just one airline.
Self-transfer flights provide more flexibility and possible cost reductions.
You can pick your preferred airlines, layover durations, and routes. Nevertheless, the risk is higher because you are accountable for any missed connections.
Potential Risks of Self-Transfer Flights
The main risk is missing your self-transfer flight.
If your first flight is delayed or cancelled which causes you to miss your next flight, you will need to pay for rebooking and possibly accommodations. Travel insurance that covers flight disruptions and missed flights can reduce these risks.
What If You Have a Lufthansa Self-Transfer Flight?
The rules stay the same as with other airlines – it’s your duty to make sure you arrive on time. This applies regardless of the type of Lufthansa self-transfer flight:
- Lufthansa – Lufthansa flight
- Lufthansa – a flight with another airline (low-cost or traditional)
- another airline – Lufthansa flight
In every instance, all these flights are treated as individual flights. If there is a delay or cancellation of one of these flights, the airline will not take responsibility for the other flight or flights.
If you have two unconnected flight legs with Lufthansa, it’s also classified as a self-transfer flight. Keep in mind that a connecting flight involves booking two or more flights in a single reservation.
Read more: Lufthansa Missed Connection Compensation (only for regular connecting flights)
The Reality of Missed Connections
When your Lufthansa self-transfer flight is missed because of a delay or cancellation, the airline you’re flying with isn’t responsible. You will have to arrange and pay for a new flight on your own. If you need to wait overnight, you should be prepared to pay for a hotel room as well.
Always keep in mind the possible expenses and have an alternative plan ready.
Your Last Flight Is Delayed or Cancelled (the Best Scenario)
This is the least stressful situation.
In this case, you will reach your destination without significant financial losses. You won’t need to book a new flight. Nor will you have to arrange a hotel stay on your own. The airline will do it.
All you will need to do is:
- Obtain a new ticket from the airline if your flight is cancelled;
- Wait for your delayed flight if it’s delayed.
Aside from that, if your wait time at the airport is 3 hours or more, you are entitled to receive care from the airline operating this particular flight. If the wait extends overnight, the airline must offer a complimentary hotel stay and transfer. This applies to all airlines operating in the EU. More details are provided further below.
Read more: Lufthansa — Ryanair Self-Transfer Flight: Who Will Pay Compensation?
You Can Get Compensation for Flight Disruption (but not Compensation for Missed Connection)
In Europe, you have this right.
- If your first flight is cancelled at the last minute (less than 14 days before departure), and it’s because of the airline’s fault, you can receive flight cancellation compensation.
- If your flight is delayed by 3 hours or more, and it’s due to a fault by the airline, you can receive flight delay compensation.
But this applies only to that flight, not the entire connection.
If only your last flight is delayed or cancelled, it might also be financially advantageous for you. You could receive more in compensation than what you initially paid for the flight.
Keep in mind that you won’t receive Lufthansa self-transfer flight compensation for the entire journey. Only for the disrupted flight.
You Have a Right to Care (Sometimes)
Yes, your travel connection is not protected.
However, for every separate flight, you still have right to care.
If your flight is delayed by 3+ hours, the airline should provide free meals and communication. For overnight waits, they must offer free accommodation and transport to/from the airport. You’re entitled to care from the airline for delays, cancellations, or denied boarding.
Ensure to contact the airline if they are not providing you with any assistance. This also applies to any free services, flight compensation, and refunds. Do you have more questions about your Lufthansa self-transfer flight?