Lufthansa Refund & Compensation Guide
Lufthansa flight delay compensation. Lufthansa flight cancellation compensation. Learn how to get full refund from Lufthansa, refund policy specifics and how to claim Lufthansa compensation online.
Regulations EC261 / UK261
Lufthansa is a German airline. And as a such it has to follow European regulations regarding air passenger rights. There are two regulations that apply to most Lufthansa flights – EC261 and the Regulation UK261 (its UK counterpart). Every time your flight is delayed, cancelled last-minute or overbooked, you may be entitled to EU flight compensation. Don’t forget to file a claim!
EU and UK air passenger rights laws are practically identical.
Have You Experienced Any of This?
Flight Delay
Flight Cancellation
Denied Boarding
Lufthansa Flight Delay Compensation
ELIGIBILITY:
all passengers (includes infants)
Your Lufthansa flight is delayed for 3 or more hours, and the delay is due to the airline’ s fault. That means you may be entitled to UK or EU flight delay compensation up to 600 euro. For example, technical problems and staff shortage are considered airline’ s fault (you can get compensation).
Lufthansa Refund For Cancellation
ELIGIBILITY:
all passengers (includes infants)
Your flight is not just delayed, it’s cancelled. In Europe and with Lufthansa that means that the airline must offer you a choice between a new flight and refund. It applies to all flights both departing from and arriving to Europe (EU, EEA, UK). In some cases, you also have a right to EU flight cancellation compensation.
How Much Can You Claim?
€250
SHORT-HAUL FLIGHTS
Up to 1,500 km
€400
MEDIUM-HAUL FLIGHTS
1,500 – 3,500 km
€600
LONG-HAUL FLIGHTS
More than 3,500 km